FAQs
If you cannot find the answer to your question, please contact us.
General questions about ILDC
1) What is available online?
2) How often is ILDC updated?
3) Is it possible to have a free trial?
4) Which browsers will ILDC run on?
5) How do I subscribe to the ILDC case alert email?
6) How do I unsubscribe from the ILDC case alert email?
7) I do not want to continue to receive additional offers and information about your online products, but I want to continue to receive the ILDC case alerts. How do I remove my name from this list?
8) Is ILDC accessible to disabled users?
9) Does ILDC support federated searching and meta-search?
10) What if I only want to print out bits of a headnote or judgment and not the whole thing?
11) In what order are search results displayed?
2) How often is ILDC updated?
3) Is it possible to have a free trial?
4) Which browsers will ILDC run on?
5) How do I subscribe to the ILDC case alert email?
6) How do I unsubscribe from the ILDC case alert email?
7) I do not want to continue to receive additional offers and information about your online products, but I want to continue to receive the ILDC case alerts. How do I remove my name from this list?
8) Is ILDC accessible to disabled users?
9) Does ILDC support federated searching and meta-search?
10) What if I only want to print out bits of a headnote or judgment and not the whole thing?
11) In what order are search results displayed?
1) What is available online?
International Law in Domestic Courts brings you a regularly updated repository of domestic cases in international law from over 60 jurisdictions. The cases are selected by local reports in conjunction with our editorial board and feature expert commentary, full texts of judgments in their original language, and translations of key passages of non-English judgments into English.
[Back to Top]
2) How often is ILDC updated?
New content is added to ILDC throughout the year. You can keep up-to-date with new cases added to ILDC by signing up to our free case alert email.
[Back to Top]
3) Is it possible to have a free trial?
Free 30-day trials of International Law in Domestic Courts are currently only available to libraries or institutions. If you are an individual wanting to try out ILDC, why not find out if your library/organization already subscribes or would like a free trial? Librarians/administrators can sign up here for a free no-obligation trial.
[Back to Top]
4) Which browsers will ILDC run on?
ILDC is designed to display and function correctly on the following browsers:
Internet Explorer 5.0 and higher for Windows
Internet Explorer 5.0 and higher for Macintosh
Netscape Navigator 6.0 and higher for Windows
Netscape Navigator 6.0 and higher for Macintosh
Mozilla 1.0 and higher for Windows
Mozilla 1.0 and higher for Macintosh
Firefox 1.0 and higher for Windows
Firefox 1.0 and higher for Macintosh
Apple Safari 1.0 and higher for Macintosh
Pages will also display reliably on the following browsers:
Opera 7.0 for windows
Netscape 4.7 for Windows
Internet Explorer 4.0 for Windows
Netscape 4.7 for Macintosh
Internet Explorer 4.5 for Macintosh
ILDC will display reliably at 800x600, though we recommend 1024x768 as the optimum screen resolution.
[Back to Top]
5) How do I subscribe to the ILDC case alert email?
Simply go to the case alert sign up page, where you can sign up to receive case alerts by email.
[Back to Top]
6) How do I unsubscribe from the ILDC case alert email?
If you have signed up for the ILDC case alert email and no longer wish to receive it, you can unsubscribe by emailing listserv@webber.oup.com, with the following text in the main body of the message (not in the email subject line): signoff ILDC-CASE-ALERTS-L.
[Back to Top]
7) I do not want to continue to receive additional offers and information about your online products, but I want to continue to receive the ILDC case alerts. How do I remove my name from this list?
If you agreed to receive additional offers and information about our online products when you signed up for the ILDC case alert email, but decide that you no longer want to receive this information, please contact us and we will remove your name from our mailing list. If you choose to opt out of receiving this information, you will continue to receive the ILDC case alert email unless you unsubscribe from it separately.
[Back to Top]
8) Is ILDC accessible to disabled users?
Our policy is to conform as a minimum to level of AA of the Web Content Accessibility Guidelines (WCAG 1.0, http://www.w3.org/TR/WCAG), and to comply with as much of level AAA as possible; also to accommodate a wide range of assistive technology support.
Although ILDC uses JavaScript, it is possible to use the site with JavaScript disabled, and all fonts can be resized by users. The site has a low graphical content. ALT text for graphics, where they occur, and title text for pages have been designed for compliance with the WAI guidelines and section 508 (1998 amendments) of the US Rehabilitation Act 1973. This ensures that the site works well with text-only browsers, or with graphical browsers without a mouse, for use by people with visual and/or mobility impairments.
Please contact us if you believe any barriers remain.
[Back to Top]
9) Does ILDC support federated searching and meta-search?
ILDC currently supports meta-search and can be accessed by meta-search software via HTTP request. ILDC supports the method="get" using a base url of: http://www.oxfordlawreports.com/search_results.html?. After that it is a matter of using the correct combination of the following parameters:
[Back to Top]
10) What if I only want to print out bits of a headnote or judgment and not the whole thing?
To do this use your browser's print functionality: highlight the material you want to print and press the print icon in your browser toolbar.
[Back to Top]
11) In what order are search results displayed?
Search results are displayed in order of relevance, the most relevant results being those where your search terms are found the most times. A weighting is also given to results where your search terms occur in the headnote as opposed to the judgment text. In browse lists the cases are listed in alphabetical order according to the case's original citation.
[Back to Top]
International Law in Domestic Courts brings you a regularly updated repository of domestic cases in international law from over 60 jurisdictions. The cases are selected by local reports in conjunction with our editorial board and feature expert commentary, full texts of judgments in their original language, and translations of key passages of non-English judgments into English.
[Back to Top]
2) How often is ILDC updated?
New content is added to ILDC throughout the year. You can keep up-to-date with new cases added to ILDC by signing up to our free case alert email.
[Back to Top]
3) Is it possible to have a free trial?
Free 30-day trials of International Law in Domestic Courts are currently only available to libraries or institutions. If you are an individual wanting to try out ILDC, why not find out if your library/organization already subscribes or would like a free trial? Librarians/administrators can sign up here for a free no-obligation trial.
[Back to Top]
4) Which browsers will ILDC run on?
ILDC is designed to display and function correctly on the following browsers:
Internet Explorer 5.0 and higher for Windows
Internet Explorer 5.0 and higher for Macintosh
Netscape Navigator 6.0 and higher for Windows
Netscape Navigator 6.0 and higher for Macintosh
Mozilla 1.0 and higher for Windows
Mozilla 1.0 and higher for Macintosh
Firefox 1.0 and higher for Windows
Firefox 1.0 and higher for Macintosh
Apple Safari 1.0 and higher for Macintosh
Pages will also display reliably on the following browsers:
Opera 7.0 for windows
Netscape 4.7 for Windows
Internet Explorer 4.0 for Windows
Netscape 4.7 for Macintosh
Internet Explorer 4.5 for Macintosh
ILDC will display reliably at 800x600, though we recommend 1024x768 as the optimum screen resolution.
[Back to Top]
5) How do I subscribe to the ILDC case alert email?
Simply go to the case alert sign up page, where you can sign up to receive case alerts by email.
[Back to Top]
6) How do I unsubscribe from the ILDC case alert email?
If you have signed up for the ILDC case alert email and no longer wish to receive it, you can unsubscribe by emailing listserv@webber.oup.com, with the following text in the main body of the message (not in the email subject line): signoff ILDC-CASE-ALERTS-L.
[Back to Top]
7) I do not want to continue to receive additional offers and information about your online products, but I want to continue to receive the ILDC case alerts. How do I remove my name from this list?
If you agreed to receive additional offers and information about our online products when you signed up for the ILDC case alert email, but decide that you no longer want to receive this information, please contact us and we will remove your name from our mailing list. If you choose to opt out of receiving this information, you will continue to receive the ILDC case alert email unless you unsubscribe from it separately.
[Back to Top]
8) Is ILDC accessible to disabled users?
Our policy is to conform as a minimum to level of AA of the Web Content Accessibility Guidelines (WCAG 1.0, http://www.w3.org/TR/WCAG), and to comply with as much of level AAA as possible; also to accommodate a wide range of assistive technology support.
Although ILDC uses JavaScript, it is possible to use the site with JavaScript disabled, and all fonts can be resized by users. The site has a low graphical content. ALT text for graphics, where they occur, and title text for pages have been designed for compliance with the WAI guidelines and section 508 (1998 amendments) of the US Rehabilitation Act 1973. This ensures that the site works well with text-only browsers, or with graphical browsers without a mouse, for use by people with visual and/or mobility impairments.
Please contact us if you believe any barriers remain.
[Back to Top]
9) Does ILDC support federated searching and meta-search?
ILDC currently supports meta-search and can be accessed by meta-search software via HTTP request. ILDC supports the method="get" using a base url of: http://www.oxfordlawreports.com/search_results.html?. After that it is a matter of using the correct combination of the following parameters:
- "query=" for query
The default scope for this parameter is Quick search. Advanced searches can be specified as follows: - "jurisdiction=" for jursidiction
where jurisdiction is a 2-letter country code; - "keyCat=" for keyCat
where keyCat is a key category id - "keyWrd=" for keyWrd
where keyWrd is a keyword id; - "party=" for party
free text that will search the party fields - "citation=" for case number
free text that will search the case number field; - "searchall" is the default parameter in Advanced search which searches everything except headnotes and judgments;
- "searchor" is the parameter in Advanced search that restricts searches to headnotes and judgments:
"headNote=on" is the parameter in the "query=" field that searches the headnote;
"judgement=on" is the parameter in the "query=" field that searches the judgment - Global Quick search for environment across the whole database:
http://www.oxfordlawreports.com/search_results.html?query=environment - Global Quick search search for human rights across the whole database:
http://www.oxfordlawreports.com/search_results.html?query=human+rights - search for diplomatic bag in the key category 'Immunities':
http://www.oxfordlawreports.com/search_results.html?keyCat=Immunities&query=diplomatic+bag - search for armed conflict in the keyword category 'Asylum':
http://www.oxfordlawreports.com/search_results.html?keyWrd=Asylum&query=armed+conflict - search for Austria in category 'Jurisdiction':
http://www.oxfordlawreports.com/search_results.html?jurisdiction=AT - search for Panamanian Embassy in 'Parties':
http://www.oxfordlawreports.com/search_results.html?party=Panamanian+Embassy - search for ILDC 355 in 'ILDC case number':
http://www.oxfordlawreports.com/search_results.html?citation=ILDC+355 - Global Advanced search for employment contract across the whole database:
http://www.oxfordlawreports.com/search_results.html?query=employment+contract&searchall=searchall - Restricted Advanced search for employment contract in Headnotes only:
http://www.oxfordlawreports.com/search_results.html?query=employment+contract&headNote=on&searchall=searchor - Restricted Advanced search for employment contract in Judgments only:
http://www.oxfordlawreports.com/search_results.html?query=employment+contract&judgement=on&searchall=searchor
Notes
Words entered in search terms are linked by the + (plus) sign
Multiple parameters should be connected with an ampersand: &.
Examples:
[Back to Top]
10) What if I only want to print out bits of a headnote or judgment and not the whole thing?
To do this use your browser's print functionality: highlight the material you want to print and press the print icon in your browser toolbar.
[Back to Top]
11) In what order are search results displayed?
Search results are displayed in order of relevance, the most relevant results being those where your search terms are found the most times. A weighting is also given to results where your search terms occur in the headnote as opposed to the judgment text. In browse lists the cases are listed in alphabetical order according to the case's original citation.
[Back to Top]
OpenURL questions for library administrators
1) Is ILDC OpenURL compliant?
2) What is the service identifier (sid) for OpenURL from ILDC?
3) What information should I register for OpenURL?
4) When will I be able to specify OpenURL query parameters in XML format?
5) How is ILDC handling accented characters in OpenURLs?
6) Is ILDC handling any DOI (digital object identifier) information in its OpenURL links?
7) Are OUP's products OpenURL targets or referring sources?
8) Can I add my library's OpenURL resolver logo to ILDC?
2) What is the service identifier (sid) for OpenURL from ILDC?
3) What information should I register for OpenURL?
4) When will I be able to specify OpenURL query parameters in XML format?
5) How is ILDC handling accented characters in OpenURLs?
6) Is ILDC handling any DOI (digital object identifier) information in its OpenURL links?
7) Are OUP's products OpenURL targets or referring sources?
8) Can I add my library's OpenURL resolver logo to ILDC?
1) Is ILDC OpenURL compliant?
Yes, ILDC is compliant with version 0.1 of the OpenURL specification. To enable this feature in your institution, please access your account information in Subscriber Services. Please note that in order to do this, your institution will need to have an OpenURL resolver.
[Back to Top]
2) What is the service identifier (sid) for OpenURL from ILDC?
The service identifier (sid) is OUP:ILDC.
[Back to Top]
3) What information should I register for OpenURL?
You should register the following information for OpenURL in Subscriber Services:
[Back to Top]
4) When will I be able to specify OpenURL query parameters in XML format?
Query parameters in XML format will be enabled when ILDC supports version 1.0 of the OpenURL standard.
[Back to Top]
5) How are accented characters being handled by ILDC?
ILDC is using ‘flattened’ forms of accented characters in its OpenURLs: these in most cases are the characters concerned minus their accents, so, for example, ‘é’ becomes ‘e’. We do this to provide the simplest solution for resolvers interpreting these characters and interfacing with other systems (e.g. library catalogues).
[Back to Top]
6) Is ILDC handling any DOI (digital object identifier) information in its OpenURL links?
ILDC is not currently handling any DOIs in its OpenURL links. We may incorporate these into our OpenURLs at some stage in the future.
[Back to Top]
7) Are OUP's products OpenURL targets or referring sources?
OUP's online products are currently only referring sources.
[Back to Top]
8) Can I add my library's OpenURL resolver logo to Oxford Reference Online?
You can add your library's OpenURL resolver logo via your account administration area in Subscriber Services.
Please note that your OpenURL resolver logo should be a maximum size of 19 pixels high x 55 pixels wide.
[Back to Top]
Yes, ILDC is compliant with version 0.1 of the OpenURL specification. To enable this feature in your institution, please access your account information in Subscriber Services. Please note that in order to do this, your institution will need to have an OpenURL resolver.
[Back to Top]
2) What is the service identifier (sid) for OpenURL from ILDC?
The service identifier (sid) is OUP:ILDC.
[Back to Top]
3) What information should I register for OpenURL?
You should register the following information for OpenURL in Subscriber Services:
- the resolver address (e.g. http://resolver.library.edu);
- the version of the OpenURL standard your resolver requests; this will be one of:
- 0.1
- 1.0
- the format in which OpenURL query parameters should be sent to the resolver: this will be one of:
- key-value pairs (KEV)
- XML
[Back to Top]
4) When will I be able to specify OpenURL query parameters in XML format?
Query parameters in XML format will be enabled when ILDC supports version 1.0 of the OpenURL standard.
[Back to Top]
5) How are accented characters being handled by ILDC?
ILDC is using ‘flattened’ forms of accented characters in its OpenURLs: these in most cases are the characters concerned minus their accents, so, for example, ‘é’ becomes ‘e’. We do this to provide the simplest solution for resolvers interpreting these characters and interfacing with other systems (e.g. library catalogues).
[Back to Top]
6) Is ILDC handling any DOI (digital object identifier) information in its OpenURL links?
ILDC is not currently handling any DOIs in its OpenURL links. We may incorporate these into our OpenURLs at some stage in the future.
[Back to Top]
7) Are OUP's products OpenURL targets or referring sources?
OUP's online products are currently only referring sources.
[Back to Top]
8) Can I add my library's OpenURL resolver logo to Oxford Reference Online?
You can add your library's OpenURL resolver logo via your account administration area in Subscriber Services.
Please note that your OpenURL resolver logo should be a maximum size of 19 pixels high x 55 pixels wide.
[Back to Top]
Access questions for administrators
1) I can't access ILDC
2) I'm being bounced back to a blank log-in screen
3) Do you offer library card access to ILDC?
4) Our institution connects to the internet using NAT, can we access ILDC?
5) Users with off-site access to ILDC
6) What is your policy on cookies
7) Questions about proxy servers
8) Questions relating to IP addresses
9) Questions about passwords
2) I'm being bounced back to a blank log-in screen
3) Do you offer library card access to ILDC?
4) Our institution connects to the internet using NAT, can we access ILDC?
5) Users with off-site access to ILDC
6) What is your policy on cookies
7) Questions about proxy servers
8) Questions relating to IP addresses
9) Questions about passwords
1) I can't access ILDC
First of all, please check that you have sent us your licence agreement. We cannot give you access to ILDC until we have received and checked your signed license agreement.
a) It is possible that some of your registration details are incorrect on our database.
If the IP address/es registered against your account, or the user name and password which your patrons use to access ILDC are incorrect in our subscriber database you will not be able to access the site.
If you know your administrator user name and password, you can check your account details from the Subscriber Services.
Once you have checked whether your IP address details are correct, please use the Contact us form, to say whether:
· your IP address/es need to be corrected (if so, please supply the correct address/es)
· your IP address/es are correct, but you still can't get access to ILDC.
b) Are you seeing any error messages when you try to log in to ILDC?
Error messages appear in the log in box on the home page. These give some suggestions about why you may not be able to access the site. They may direct you to either your network administrator or to the Contact us page.
c) Could your account be on hold?
Occasionally an account is put on hold if we have not received your subscription payment, or if your subscription or free trial has expired. In both of these cases we would usually have been in touch with you about this. Do contact us for more information about this.
d) If your institution holds a concurrent user licence, it may be that your browser is not configured to accept cookies.
Cookies are required by subscribers who have concurrent user licences of ILDC in order to control concurrency-based access to the service. If you see the following error message when you try to log in to the ILDC site, then you need to enable cookies and try again:
"Error 407 - Cookies required. Please enable them then click here to try again"
To configure your browser to accept cookies:
First of all, please check that you have sent us your licence agreement. We cannot give you access to ILDC until we have received and checked your signed license agreement.
a) It is possible that some of your registration details are incorrect on our database.
If the IP address/es registered against your account, or the user name and password which your patrons use to access ILDC are incorrect in our subscriber database you will not be able to access the site.
If you know your administrator user name and password, you can check your account details from the Subscriber Services.
Once you have checked whether your IP address details are correct, please use the Contact us form, to say whether:
· your IP address/es need to be corrected (if so, please supply the correct address/es)
· your IP address/es are correct, but you still can't get access to ILDC.
b) Are you seeing any error messages when you try to log in to ILDC?
Error messages appear in the log in box on the home page. These give some suggestions about why you may not be able to access the site. They may direct you to either your network administrator or to the Contact us page.
c) Could your account be on hold?
Occasionally an account is put on hold if we have not received your subscription payment, or if your subscription or free trial has expired. In both of these cases we would usually have been in touch with you about this. Do contact us for more information about this.
d) If your institution holds a concurrent user licence, it may be that your browser is not configured to accept cookies.
Cookies are required by subscribers who have concurrent user licences of ILDC in order to control concurrency-based access to the service. If you see the following error message when you try to log in to the ILDC site, then you need to enable cookies and try again:
"Error 407 - Cookies required. Please enable them then click here to try again"
To configure your browser to accept cookies:
- In Internet Explorer: Go to Tools / Internet Options / Advanced / and ensure that your security is set to 'Medium'.
- In Netscape: Go to Edit / Preferences / Advanced / check "Accept all cookies"
This problem may also occur if you are behind a firewall, in which case you should contact your technical department or Internet Service Provider.
[Back to Top]
2) After I enter my username/password and click on "log in" and then try to search or use the index, I'm being bounced back to a blank log-in screen
It is possible that you need to alter your cache settings:
Netscape 6: Select Edit from the Netscape menu bar, and then choose, Preferences, Advanced, Cache, and select "every time I view the page".
In Internet Explorer: IE5 Select Tools: Internet Options on the menu bar, on the General tab select the Settings button and select "every visit to the page"; Other Select View from the menu bar in Internet Explorer, and then choose Internet Options, General. and then Settings, and under "check for newer versions of stored pages" just select "every visit to the page".
[Back to Top]
3) Do you offer library card access to ILDC?
Librarians or account administrators have the option to allow their users to access ILDC using their library card.
Please contact us if you would like to offer library card access to your users.
[Back to Top]
4) Our institution connects to the internet using NAT, can we access ILDC?
Our access control software will work fine with sites firewalled using NAT. In order to give you access, we just need to know which IP address ranges that the NAT software is masquerading as. Please contact us if you would like to do this.
[Back to Top]
5) Users with off-site access to ILDC.
Users who access ILDC from offsite need to access the site with a user name and password, even if the subscribing institution has IP access. Please contact us if you would like us to set up a user name and password for someone to access ILDC offsite.
[Back to Top]
6) What is your policy on cookies?
Cookies are required by subscribers who have concurrent user licences of ILDC in order to control concurrency-based access to the service. The default policy will be to use cookies for authentication. However, subscribers who have unlimited access licences for ILDC may choose to disable cookies and will still be able to use the service, but usage statistics related to user sessions will not be available.
[Back to Top]
7) Questions about proxy servers
a) Will our proxy server IP address(es) be enough to allow access to ILDC?
Yes. However, if you are accessing ILDC through a proxy server then you need to give us the IP address of the proxy server in order for you to access the ILDC site.
b) I've registered my proxy server IP address(es), but I can't access ILDC.
If you see the user name and password boxes when you access http://www.oxfordlawreports.com/ then the IP address of your proxy server is not being recognised by the ILDC site. If this is the case, please contact us, giving us details of the problem.
c) After previously successful IP-authenticated access via a proxy server, why am I now being requested to sign in with a user name and password?
If there is no obvious technical solution to the problem, please contact your Internet service provider (ISP) to check whether they have changed their configuration in a way that might hinder your IP-authenticated access to the ILDC site.
d) I wish to enable off-campus access via a proxy server.
Off-campus access is typically provided via a Remote Access Server (RAS). Ask your librarian or administrator whether there is a proxy server available for this purpose. If there is, enter its IP address into the Proxies section of your browser's preferences, generally located in the Proxy or Connection menu tabs. (In Internet Explorer, this is located in the Tools / Internet Options/ Connections Tab / LAN settings, the second section of which deals with proxies. In Netscape, it is located under Edit / Preferences / Advanced).
You will need a server at your end that is specific to one of the IP addresses you supplied to ILDC. The degree to which the security of the server is configured is at the discretion of your institution - it just needs to be able to authenticate the end user for access to ILDC.
e) We use EZproxy for off-campus access to ILDC, but users are being requested to sign in with a user name and password despite the fact that we can access other Oxford Online products via EZproxy.
Caching problems are the most likely cause of the sign in page being presented to remote users. Please ensure that users clear their browser cache before connecting to ILDC. To do this:
[Back to Top]
8) Questions relating to IP addresses
a) I've tried to set up IP-authenticated access to ILDC without success.
If, for some reason, you are unable to access ILDC by IP address authentication, referring URL access may be possible. Please contact us to enquire about further possibilities for your institution.
b) How do I register a large number of IP addresses?
Contact the office appropriate to your region with the list of IP addresses.
North and South America: oxfordonline@oup.com
Rest of the world: onlinesubscriptions@oup.com
Tip: remember to use the asterisk (*) wildcard character if you are registering an entire class of IP address, and condense IP ranges in the following way, e.g. nnn.nnn.1-30.*
c) How do I change my institution's IP addresses?
Contact the office appropriate to your region with the list of IP addresses.
North and South America: oxfordonline@oup.com
Rest of the world: onlinesubscriptions@oup.com
Tip: remember to use the asterisk (*) wildcard character if you are registering an entire class of IP address, and condense IP ranges in the following way, e.g. nnn.nnn.1-30.*
[Back to Top]
9) Questions about passwords
a) I've forgotten my site administrator password.
Follow the 'forgotten password' link below that is appropriate to your region:
Customers in North and South America: forgotten password reminder
Customers in UK/Rest of the world: forgotten password reminder
Alternatively, please contact us and specify whether you would like to be reminded of your password, or whether you would like to change it (along with details of what you'd like to change it to) and we will send you the details as soon as possible.
b) Can I distribute my site administrator user name and password to allow access for colleagues?
No, this is a restricted ID which should be kept in a safe place for use only by the librarian or site administrator. As access to ILDC for institutions is IP authenticated, your colleagues will be able to access the service without a user name and password. If any of your colleagues requires a user name and password for off-site access to ILDC, please contact us.
[Back to Top]
[Back to Top]
2) After I enter my username/password and click on "log in" and then try to search or use the index, I'm being bounced back to a blank log-in screen
It is possible that you need to alter your cache settings:
Netscape 6: Select Edit from the Netscape menu bar, and then choose, Preferences, Advanced, Cache, and select "every time I view the page".
In Internet Explorer: IE5 Select Tools: Internet Options on the menu bar, on the General tab select the Settings button and select "every visit to the page"; Other Select View from the menu bar in Internet Explorer, and then choose Internet Options, General. and then Settings, and under "check for newer versions of stored pages" just select "every visit to the page".
[Back to Top]
3) Do you offer library card access to ILDC?
Librarians or account administrators have the option to allow their users to access ILDC using their library card.
Please contact us if you would like to offer library card access to your users.
[Back to Top]
4) Our institution connects to the internet using NAT, can we access ILDC?
Our access control software will work fine with sites firewalled using NAT. In order to give you access, we just need to know which IP address ranges that the NAT software is masquerading as. Please contact us if you would like to do this.
[Back to Top]
5) Users with off-site access to ILDC.
Users who access ILDC from offsite need to access the site with a user name and password, even if the subscribing institution has IP access. Please contact us if you would like us to set up a user name and password for someone to access ILDC offsite.
[Back to Top]
6) What is your policy on cookies?
Cookies are required by subscribers who have concurrent user licences of ILDC in order to control concurrency-based access to the service. The default policy will be to use cookies for authentication. However, subscribers who have unlimited access licences for ILDC may choose to disable cookies and will still be able to use the service, but usage statistics related to user sessions will not be available.
[Back to Top]
7) Questions about proxy servers
a) Will our proxy server IP address(es) be enough to allow access to ILDC?
Yes. However, if you are accessing ILDC through a proxy server then you need to give us the IP address of the proxy server in order for you to access the ILDC site.
b) I've registered my proxy server IP address(es), but I can't access ILDC.
If you see the user name and password boxes when you access http://www.oxfordlawreports.com/ then the IP address of your proxy server is not being recognised by the ILDC site. If this is the case, please contact us, giving us details of the problem.
c) After previously successful IP-authenticated access via a proxy server, why am I now being requested to sign in with a user name and password?
If there is no obvious technical solution to the problem, please contact your Internet service provider (ISP) to check whether they have changed their configuration in a way that might hinder your IP-authenticated access to the ILDC site.
d) I wish to enable off-campus access via a proxy server.
Off-campus access is typically provided via a Remote Access Server (RAS). Ask your librarian or administrator whether there is a proxy server available for this purpose. If there is, enter its IP address into the Proxies section of your browser's preferences, generally located in the Proxy or Connection menu tabs. (In Internet Explorer, this is located in the Tools / Internet Options/ Connections Tab / LAN settings, the second section of which deals with proxies. In Netscape, it is located under Edit / Preferences / Advanced).
You will need a server at your end that is specific to one of the IP addresses you supplied to ILDC. The degree to which the security of the server is configured is at the discretion of your institution - it just needs to be able to authenticate the end user for access to ILDC.
e) We use EZproxy for off-campus access to ILDC, but users are being requested to sign in with a user name and password despite the fact that we can access other Oxford Online products via EZproxy.
Caching problems are the most likely cause of the sign in page being presented to remote users. Please ensure that users clear their browser cache before connecting to ILDC. To do this:
- In Internet Explorer: Go to Tools / Internet Options / General / and click "Delete cookies", and then "OK";
- Go to Tools/ Internet Options / General and click "Clear history", and then "OK".
- In Netscape: Go to Edit / Preferences / Advanced / Cache / and click "Clear memory cache" and "Clear disk cache", and then "OK".
[Back to Top]
8) Questions relating to IP addresses
a) I've tried to set up IP-authenticated access to ILDC without success.
If, for some reason, you are unable to access ILDC by IP address authentication, referring URL access may be possible. Please contact us to enquire about further possibilities for your institution.
b) How do I register a large number of IP addresses?
Contact the office appropriate to your region with the list of IP addresses.
North and South America: oxfordonline@oup.com
Rest of the world: onlinesubscriptions@oup.com
Tip: remember to use the asterisk (*) wildcard character if you are registering an entire class of IP address, and condense IP ranges in the following way, e.g. nnn.nnn.1-30.*
c) How do I change my institution's IP addresses?
Contact the office appropriate to your region with the list of IP addresses.
North and South America: oxfordonline@oup.com
Rest of the world: onlinesubscriptions@oup.com
Tip: remember to use the asterisk (*) wildcard character if you are registering an entire class of IP address, and condense IP ranges in the following way, e.g. nnn.nnn.1-30.*
[Back to Top]
9) Questions about passwords
a) I've forgotten my site administrator password.
Follow the 'forgotten password' link below that is appropriate to your region:
Customers in North and South America: forgotten password reminder
Customers in UK/Rest of the world: forgotten password reminder
Alternatively, please contact us and specify whether you would like to be reminded of your password, or whether you would like to change it (along with details of what you'd like to change it to) and we will send you the details as soon as possible.
b) Can I distribute my site administrator user name and password to allow access for colleagues?
No, this is a restricted ID which should be kept in a safe place for use only by the librarian or site administrator. As access to ILDC for institutions is IP authenticated, your colleagues will be able to access the service without a user name and password. If any of your colleagues requires a user name and password for off-site access to ILDC, please contact us.
[Back to Top]
Access questions for users
1) I can't access ILDC
2) I'm being bounced back to a blank log-in screen
3) I have forgotten my username and password
4) Can I access ILDC away from my library/institution?
5) Do you offer library card access?
6) Is ILDC accessible through Athens?
7) I'm receiving unwanted blank pages when I print from IE
2) I'm being bounced back to a blank log-in screen
3) I have forgotten my username and password
4) Can I access ILDC away from my library/institution?
5) Do you offer library card access?
6) Is ILDC accessible through Athens?
7) I'm receiving unwanted blank pages when I print from IE
1) I can't access ILDC
Are you a subscriber?
ILDC is a subscription website and is only available to subscribers. To subscribe to the service, please visit our subscription pages for details of institutional and individual subscriptions.
It is possible that some of your registration details are incorrect on our database.
If the IP address/es for your institution or the username and password which you use to access ILDC are incorrect in our subscriber database you will not be able to access the site.
Individual subscribers: check your details online
Library/institutional users: check with your librarian or account administrator.
Once you have checked whether your subscription details are correct, please contact us.
Are you using your correct username and password?
If you receive an error message stating a mismatch between your username and password, you may have entered the wrong details. Please try again or contact us for help or to request that a password reminder be sent to you. Remember, only account administrators can reset passwords. If you are part of an institution or library, please see your librarian or administrator for help.
Could your account be on hold?
Occasionally an account is put on hold if we have not received your subscription payment, or if your subscription or free trial has expired. In both of these cases we would usually have been in touch with you about this. Do contact us for more information about this.
Is your browser configured to accept cookies?
The site uses session cookies to allow continued access during one session. If your browser is not configured to accept cookies, you will be bounced back to the username/password page. To configure your browser to accept cookies:
Are you a subscriber?
ILDC is a subscription website and is only available to subscribers. To subscribe to the service, please visit our subscription pages for details of institutional and individual subscriptions.
It is possible that some of your registration details are incorrect on our database.
If the IP address/es for your institution or the username and password which you use to access ILDC are incorrect in our subscriber database you will not be able to access the site.
Individual subscribers: check your details online
Library/institutional users: check with your librarian or account administrator.
Once you have checked whether your subscription details are correct, please contact us.
Are you using your correct username and password?
If you receive an error message stating a mismatch between your username and password, you may have entered the wrong details. Please try again or contact us for help or to request that a password reminder be sent to you. Remember, only account administrators can reset passwords. If you are part of an institution or library, please see your librarian or administrator for help.
Could your account be on hold?
Occasionally an account is put on hold if we have not received your subscription payment, or if your subscription or free trial has expired. In both of these cases we would usually have been in touch with you about this. Do contact us for more information about this.
Is your browser configured to accept cookies?
The site uses session cookies to allow continued access during one session. If your browser is not configured to accept cookies, you will be bounced back to the username/password page. To configure your browser to accept cookies:
- In Internet Explorer: Go to Tools / Internet Options / Advanced / and ensure that your security is set to 'Medium'.
- In Netscape: Go to Edit / Preferences / Advanced / check "Accept all cookies"
This problem may also occur if you are behind a firewall, in which case you should contact your technical department or Internet Service Provider.
2) After I enter my username/password and click on "log in" and then try to search or use the index, I'm being bounced back to a blank log-in screen
It is possible that you need to alter your cache settings:
Netscape 6: Select Edit from the Netscape menu bar, and then choose, Preferences, Advanced, Cache, and select "every time I view the page".
In Internet Explorer: IE5 Select Tools: Internet Options on the menu bar, on the General tab select the Settings button and select "every visit to the page"; Other Select View from the menu bar in Internet Explorer, and then choose Internet Options, General. and then Settings, and under "check for newer versions of stored pages" just select "every visit to the page".
[Back to Top]
3) I have forgotten my user name and password to access ILDC
Only account administrators can reset passwords. Please see your librarian or administrator for help.
Indidvidual subscribers: Forgot your password? Have a new one sent to you
[Back to Top]
4) Can I access ILDC away from my library/institution?
It is possible to have remote access to an institution's subscription, through either a referrer page on the institution's site, or username/password access with user verification. We suggest that you contact the head of reference at your library for more details.
[Back to Top]
5) Do you offer library card access?
Librarians or account administrators have the option to allow their users to access ILDC using their library card. Please ask your librarian or administrator to contact us about setting up library card access.
[Back to Top]
6) Is ILDC accessible through Athens?
Yes, please ask your librarian or administrator for details.
[Back to Top]
7) I'm receiving unwanted blank pages when I print from IE
The print preview option in IE may generate blank pages within a sequence of text pages. If you encounter this problem, you can fix it by adjusting your margins in IE by going to File/ Page Setup and entering the required margin settings in the dialog box that appears under Page Setup. Good results have been achieved by adjusting the margin settings to 7.0mm.
[Back to Top]
2) After I enter my username/password and click on "log in" and then try to search or use the index, I'm being bounced back to a blank log-in screen
It is possible that you need to alter your cache settings:
Netscape 6: Select Edit from the Netscape menu bar, and then choose, Preferences, Advanced, Cache, and select "every time I view the page".
In Internet Explorer: IE5 Select Tools: Internet Options on the menu bar, on the General tab select the Settings button and select "every visit to the page"; Other Select View from the menu bar in Internet Explorer, and then choose Internet Options, General. and then Settings, and under "check for newer versions of stored pages" just select "every visit to the page".
[Back to Top]
3) I have forgotten my user name and password to access ILDC
Only account administrators can reset passwords. Please see your librarian or administrator for help.
Indidvidual subscribers: Forgot your password? Have a new one sent to you
[Back to Top]
4) Can I access ILDC away from my library/institution?
It is possible to have remote access to an institution's subscription, through either a referrer page on the institution's site, or username/password access with user verification. We suggest that you contact the head of reference at your library for more details.
[Back to Top]
5) Do you offer library card access?
Librarians or account administrators have the option to allow their users to access ILDC using their library card. Please ask your librarian or administrator to contact us about setting up library card access.
[Back to Top]
6) Is ILDC accessible through Athens?
Yes, please ask your librarian or administrator for details.
[Back to Top]
7) I'm receiving unwanted blank pages when I print from IE
The print preview option in IE may generate blank pages within a sequence of text pages. If you encounter this problem, you can fix it by adjusting your margins in IE by going to File/ Page Setup and entering the required margin settings in the dialog box that appears under Page Setup. Good results have been achieved by adjusting the margin settings to 7.0mm.
[Back to Top]
Questions about Subscriber Services
1) How do I use Subscriber Services?
2) Can I see usage statistics for my library/institution?
3) How do I update my institution's subscription record?
2) Can I see usage statistics for my library/institution?
3) How do I update my institution's subscription record?
1) How do I use Subscriber services?
Subscriber services are only available to subscribers of ILDC who are logged in to the ILDC site. Once you have logged in to the site, just choose the Subscriber services link from the black toolbar on the Home page. Once on the Subscriber services page, you will be required to enter your administrator username and password in order to access the following services:
· View subscription information and IP addresses
· View or change your account preferences
· View your institutional usage reports
If you are a subscriber and cannot log in to the ILDC site, please contact us.
[Back to Top]
2) Can I see usage statistics for my library/institution?
Usage statistics are available on a monthly basis to subscribing institutions and library consortia. To access your statistics, please go to the Usage Statistic Report page. You will be prompted for your site administrator user name and password.
[Back to Top]
3) How do I update my library/institution's subscription record?
To view your subscription details log in to the subscriber services site appropriate to your region:
Subscribers in North and South America
Subscribers in the UK/Rest of the world
Alternatively you can just e-mail the office appropriate to your region giving details of what you would like us to change and we will contact you as soon as we have implemented the changes:
North and South America: oxfordonline@oup.com
Rest of the world: onlinesubscriptions@oup.com
[Back to Top]
Subscriber services are only available to subscribers of ILDC who are logged in to the ILDC site. Once you have logged in to the site, just choose the Subscriber services link from the black toolbar on the Home page. Once on the Subscriber services page, you will be required to enter your administrator username and password in order to access the following services:
· View subscription information and IP addresses
· View or change your account preferences
· View your institutional usage reports
If you are a subscriber and cannot log in to the ILDC site, please contact us.
[Back to Top]
2) Can I see usage statistics for my library/institution?
Usage statistics are available on a monthly basis to subscribing institutions and library consortia. To access your statistics, please go to the Usage Statistic Report page. You will be prompted for your site administrator user name and password.
[Back to Top]
3) How do I update my library/institution's subscription record?
To view your subscription details log in to the subscriber services site appropriate to your region:
Subscribers in North and South America
Subscribers in the UK/Rest of the world
Alternatively you can just e-mail the office appropriate to your region giving details of what you would like us to change and we will contact you as soon as we have implemented the changes:
North and South America: oxfordonline@oup.com
Rest of the world: onlinesubscriptions@oup.com
[Back to Top]
Questions about content
1) Some accented characters are displaying as boxes
2) I've spotted an error in ILDC
3) One of the cross-reference links in ILDC doesn't work
4) I am having problems with searching
5) How do I refer to a case from ILDC?
6) How are cases structured in ILDC?
7) How long does it take for a case report to appear on ILDC?
8) What are Key Categories?
9) What are Keywords?
10) How do I suggest a case that isn't included in ILDC?
11) I see a non-English judgment with no translation. Will there be one?
12) What material is original/official and what has been added by OUP?
2) I've spotted an error in ILDC
3) One of the cross-reference links in ILDC doesn't work
4) I am having problems with searching
5) How do I refer to a case from ILDC?
6) How are cases structured in ILDC?
7) How long does it take for a case report to appear on ILDC?
8) What are Key Categories?
9) What are Keywords?
10) How do I suggest a case that isn't included in ILDC?
11) I see a non-English judgment with no translation. Will there be one?
12) What material is original/official and what has been added by OUP?
1) Some accented characters are displaying as boxes.
We recommend installing the Arial Unicode font to ensure that all characters display properly.
[Back to Top]
2) I've spotted an error in ILDC.
If you notice an error in ILDC, please contact us. We cannot usually correct errors immediately. However, we will load the corrected text the next time we publish an update to the ILDC website. Please note that we cannot make changes to judgment text.
[Back to Top]
3) One of the cross-reference links in ILDC doesn't work.
If a cross-reference link in ILDC isn't working, please contact us. We cannot correct faulty cross-reference links immediately. However, we will load the corrected data the next time we publish an update to the ILDC website.
[Back to Top]
4) I am having problems with searching.
Try looking at our online Help file which gives you lots of information about searching as well as tips on how to avoid common problems (Remember, you will need to be logged on to the site in order to access the help files). It might be that you need to use a different type of search, or perhaps alter your search term to either cast your net more widely if you have too few results, or narrow your search if you've got more results than you can deal with.
[Back to Top]
5) How do I cite a case from ILDC?
Cases in ILDC are given with static reference numbers, which follow the format:
ILDC 68 (IS 2000), where 'ILDC 68' is the report series case number, 'IS' is the juridiction, and '2000' is the year of judgment.
[Back to Top]
6) How are cases structured in ILDC?
Judgments replicated in ILDC case resports appear as rendered by the original court reporter. Judgments are given in their original language, alongside an English translation of key sections. Paragraph numbering has been retained, where it appeared in the original, or otherwise added by OUP for ease of reference.
[Back to Top]
7) How long does it take for a case report to appear on ILDC?
We would aim in most cases to have a report on a case within 8 weeks of the original judgment being given.
[Back to Top]
8) What are Key Categories?
These are high level categories which are similar to the main chapter headings in a student text.
[Back to Top]
9) What are Keywords?
These are terms which we have used to label each case so that users can see at a glance what a case is about and can search for similar cases.
[Back to Top]
10) How do I suggest a case that isn't included in ILDC?
To suggest a case for inclusion fill in the form on the Contact us page and select 'Suggest a case' from the 'Nature of query' menu.
[Back to Top]
11) I see a non-English judgment with no translation. Will there be one?
Yes. English language translations will often only be added after the headnote and original judgment as they need to be checked carefully.
[Back to Top]
12) What material is original/official and what has been added by OUP?
The original citation, date, court, original language judgments and some translations are original/official. With some judgments OUP has added paragraph numbers and where this has occurred there is a note to that effect at the beginning of the judgment. Party names sometimes mirror the original citation (this is usually case for common law jurisdictions) but in other cases they have been determined by OUP. All of the rest of the material has been created by OUP.
[Back to Top]
If you have not found the answer you need here, please contact us.
We recommend installing the Arial Unicode font to ensure that all characters display properly.
[Back to Top]
2) I've spotted an error in ILDC.
If you notice an error in ILDC, please contact us. We cannot usually correct errors immediately. However, we will load the corrected text the next time we publish an update to the ILDC website. Please note that we cannot make changes to judgment text.
[Back to Top]
3) One of the cross-reference links in ILDC doesn't work.
If a cross-reference link in ILDC isn't working, please contact us. We cannot correct faulty cross-reference links immediately. However, we will load the corrected data the next time we publish an update to the ILDC website.
[Back to Top]
4) I am having problems with searching.
Try looking at our online Help file which gives you lots of information about searching as well as tips on how to avoid common problems (Remember, you will need to be logged on to the site in order to access the help files). It might be that you need to use a different type of search, or perhaps alter your search term to either cast your net more widely if you have too few results, or narrow your search if you've got more results than you can deal with.
[Back to Top]
5) How do I cite a case from ILDC?
Cases in ILDC are given with static reference numbers, which follow the format:
ILDC 68 (IS 2000), where 'ILDC 68' is the report series case number, 'IS' is the juridiction, and '2000' is the year of judgment.
[Back to Top]
6) How are cases structured in ILDC?
Judgments replicated in ILDC case resports appear as rendered by the original court reporter. Judgments are given in their original language, alongside an English translation of key sections. Paragraph numbering has been retained, where it appeared in the original, or otherwise added by OUP for ease of reference.
[Back to Top]
7) How long does it take for a case report to appear on ILDC?
We would aim in most cases to have a report on a case within 8 weeks of the original judgment being given.
[Back to Top]
8) What are Key Categories?
These are high level categories which are similar to the main chapter headings in a student text.
[Back to Top]
9) What are Keywords?
These are terms which we have used to label each case so that users can see at a glance what a case is about and can search for similar cases.
[Back to Top]
10) How do I suggest a case that isn't included in ILDC?
To suggest a case for inclusion fill in the form on the Contact us page and select 'Suggest a case' from the 'Nature of query' menu.
[Back to Top]
11) I see a non-English judgment with no translation. Will there be one?
Yes. English language translations will often only be added after the headnote and original judgment as they need to be checked carefully.
[Back to Top]
12) What material is original/official and what has been added by OUP?
The original citation, date, court, original language judgments and some translations are original/official. With some judgments OUP has added paragraph numbers and where this has occurred there is a note to that effect at the beginning of the judgment. Party names sometimes mirror the original citation (this is usually case for common law jurisdictions) but in other cases they have been determined by OUP. All of the rest of the material has been created by OUP.
[Back to Top]
If you have not found the answer you need here, please contact us.
Privacy Policy and Legal Notices
© Oxford University Press 2008. All rights reserved
© Oxford University Press 2008. All rights reserved
